Microsoft certified desktop support technician certification is awarded by Microsoft. This certification helps the professionals who are working for an Information technology/ multinational company. In order to increase the career graph in the information technology field, MCDST Certification will help the candidates. A research from the United States labor department shows that approximately 500,000 MCDST certified candidates got their jobs during the year 2002. This certification validates the skills as well as knowledge that are required to troubleshoot the desktop environment on the operating system such as Windows XP.

Information technology companies are facing problems in technical staff recruitment and also providing training for the staffs. Hence, these companies have to ensure that the professionals who are applying for a job position should have adequate knowledge on Microsoft office applications as well as in Microsoft windows. MCDST certification can be used as a benchmark by the companies who have invested more in Microsoft windows for the selection of proper technicians.

In order to achieve this certification, candidates have to take part in two core examinations which is Troubleshooting and supporting users of Microsoft windows XP operating system or 70-271 Exam and the other one is Troubleshooting and supporting users of desktop applications in Microsoft windows XP operating system or 70-272.

Resources:

There are several resources for preparing the examination. Some useful websites are available where articles and information’s regarding this certification will be available. Candidates can make use of those entire sources for the preparation.

Books:

Famous authors like Ed tittel, Diana Huggins and Will schimed etc have written books on this certification. Those books are available for sale in popular book shops or other shopping centers. Even several E-books are available in the internet for a minimal cost.

Benefits of the certification:

The following are some of the benefits of the certification:

1) Recruitment and hiring of the staff costs are reduced. It also saves time to the management and reduces risk involved in the hiring, recruitment as well as in promotion activity.
2) It increases the qualification to the professionals
3) It will be very useful to the professionals who are looking for a job promotion.